Decrease administrative workload
and increase member engagement

Is Member Impact Right for my organiSation?

Below you’ll find plenty of information to help you make that decision, and if you’d like to speak with someone on the team to answer any questions, we’d be happy to make it happen.

Just click here to book some time with Daniel.

What do I WANT TO DO

with my new software?

Manage member profiles

Manage Member Profiles

Record member contact details and other important information

Add custom fields (short text, long text, drop down list, check box, date, file upload) to record just about anything

View the member’s photo to get to know them better

Track and Report

Track and Report

Produce reports on members and their custom profile data

Save search queries and column selection on frequently used reports

Accept Applications Online

Accept Applications Online

Link to a member application form from your website

Customise the application form to include the fields you need

Capture application form data right into your member management system – no retyping

search for members

Search for Members

Find member profiles from any screen

Search based on any information stored in the member profile

Save search queries and add links to them on your main page dashboard

Include relevant date ranges in saved searches (e.g. last month)

Email and Text

Email and Text

Email or send text messages to individual members or specific groups

Personalise the email by automatically inserting ‘First Name’

Dress up your emails with tables, fonts, colours or pictures

View prior emails sent

give members access

Members can:

Download a free iOS or Android app

Update information in their contact details and in specified custom fields added to their profile

(Their web portal is compliant with WCAG 2.0 AA)

what do others say about better impact?


How do I like to be trained and supported?


No matter what your preference is when it comes to learning new software, Better Impact has the experienced trainers and the training resources to get you up and running in the software and confident in your use of it quickly.

teach myself

I like to teach myself

Learn at your own pace, guided by our complete library of training videos and further aided by our extensive help files. They're both included in every subscription.

If you'd like you can also book dedicated Q&A sessions with a Member Success Advisor.

web meetings

Web Meetings

Book a full training session on Configuring and Using Member Impact, delivered in a web meeting with a Member Success Advisor.

face to face

Come to our office in London, or we can come to you.

Book a full training session on Configuring and Using Member Impact, delivered in a web meeting with a Member Success Advisor.


We can all use a little help sometimes and the team at Better Impact loves to help.

chat email

Chat and Email

Friendly and personal support provided by Better Impact team members - Available 24 x 5

Median first response time of under 10 minutes



Sometimes it’s a whole lot easier just to talk to someone. In those situations, you can just give us a call at 1800-844-1545 Ext 2.

And don’t be surprised if during a chat session, one of our Member Success Advisors suggests hopping on a phone call or quick web meeting together.

Peer to Peer

Peer to Peer

User group meetings - We'll be holding our first Member Impact virtual user group meeting in 2022. It will be a great opportunity to see how others are using Member Impact (and share your experiences with us). 


Does MEmber Impact Work The Way I want it to?

We’ve put together over 25 minutes of demonstration video so that you can get a good sense of how Member Impact works. If you have any questions based on what you see, you can book some one-on-one time with Daniel. He'll be happy to learn about what you’re trying to accomplish, answer your questions and generally help you with whatever you need.

If what you see in the demonstration videos suggests Member Impact is a good fit for your organisation, you can give the software a try with a free 30 day trial.

i'd like to give MEMBER impact a try

Sign up for free 30 day trial. You'll have access to all our training materials and our personal assistance if you need it.

I'm Ready to Subscribe



You’ll soon be the newest member of the Better Impact family.

To place your order (or create an official quote for approval first) click the button below.


If you’ve already created a quote, click on the link in the email with the quote and you’d be able to complete your order from there. Need it resent? Just email us at

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