Our Support

Whether you watch our videos, read our help articles, start a chat or a phone call, we're here to help!


Chat with us!

The chat icon in the bottom right-hand corner of your screen is your entry point to chatting directly with one of our Member Success Advisors. Depending on the time of day, you’ll be connected with someone from Better Impact in the UK, Australia, the USA, or Canada. With offices around the world, we can help you around the clock.

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Search our Knowledge Base

We have a search and comprehensive set of help articles available for Volunteer Impact, Donor Impact, Member Impact, Client Impact and the MyImpactPage.com portal.


Watch Our Training Videos

We've put together hours of training videos to make sure you have everything you need to learn. Just pop over to betterimpact.tv to select the playlist you'd like, sit back, and enjoy!

Software Training Videos

Connect with a Better Impact Buddy

Better Impact members can connect with other users who already have experience using Better Impact software - in real world context.

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Book some time with us

If you’d like a phone conversation or a web meeting, click the green button in the top right corner and if you’d like to reach us right away, click here for our phone number and group extensions.

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