Client Impact Pricing

Standard & Enterprise Editions

Client Impact includes all of the following:

Unlimited administrators

Unlimited clients

24 x 5 telephone support

24 x 5 plus weekend chat & email support

Searchable knowledgebase with videos

Smart phone access for client reporting

All prices are in Euros.

For pricing in your local currency please visit one of our regional sites.

Australia, Canada, New Zealand, United Kingdom, USA


Client Impact Annual Subscription Fees and FAQ’s

# of Non-Archived VolunteersAnnual Subscription
1 Location (Standard Edition)€570 / year
2 - 5 Locations (Enterprise Edition)€390 each / year
6 - 10 Locations (Enterprise Edition)€330 each / year
11 - 15 Locations (Enterprise Edition)€310 each / year
16 - 20 Locations (Enterprise Edition)€290 each / year
21 - 25 Locations (Enterprise Edition)€260 each / year
26 - 30 Locations (Enterprise Edition)€240 each / year
31 - 35 Locations (Enterprise Edition)€210 each / year
36+ Locations (Enterprise Edition)€190 each / year


Do I need Volunteer Impact to use Client Impact

Yes. Client Impact is designed as a system to connect volunteers with clients so Volunteer Impact is a foundation piece of the system.

What payment methods do you accept?

VISA, MasterCard, American Express, Discover, check or purchase order.

Is my organisation billed monthly or annually?

Your organisation will be billed once each year to renew your software subscription.

Can administrators be configured to have access to volunteers and/or clients and/or members and/or donors?

Yes. Administrators can be given access to volunteers only, clients only, members only, donors only or any combination of the four. (A subscription to relevant modules required.)

Standard vs. Enterprise

Standard Edition  
The Standard Edition is recommended for most organisations that have just one location and where administrators with access to client profiles should be able to see all client profiles.
Enterprise Edition  
The Enterprise Edition is for organisations that want some separation between groups of clients such as at different locations or branches.

Enterprise without Regions

Enterprise with Regions



Additional and Optional Services - Client Impact

Help getting started, data migration, training … we’ve got you covered!

Getting Started

You can easily add the custom fields and Client Encounter Fields to meet your unique data collection needs. If for any reason, you’d like us to take care of it, we’re happy to help.

System Configuration Standard Edition Enterprise Edition
Setting up initial Custom Fields and Client Encounter Feedback Feilds €95 Included
Data Migration
Importing Contact details 95 Included
Additional Importing – Custom Fields in the client module 20 / field 20 / field


We recognise that different people and different organisations have different training needs. Many of our clients are self-taught by diving in and accessing our help files as needed, while others take advantage of personal training services. You decide what is best for you and one way or another, we’ll be there to support you.

Client Impact Standard Edition and Enterprise Edition Training
Option 1 – One, forty-five minute personal web meeting 95
Option 2 – Additional time added to on-site, hands-on Volunteer Impact sessions 140
Custom training services – When the other options don’t quite fit, we are happy to tailor a custom training program to fit your needs Call us

Click for pricing on other Better Impact modules

Volunteer Impact – A full featured and affordable volunteer CRM and scheduling tool

Member Impact – A simple membership CRM and communications tool

Donor Impact – Available as a beta pre-release version for those with basic requirements

Better Impact Reviews


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