Better Impact Inc.

We are a small but global company dedicated to helping nonprofits, charities and government agencies accomplish their missions. (Formerly known as Volunteer2)

Meet our amazing team...

Tony Goodrow and a boat he wishes he owned

Tony Goodrow

Consulting, Training & Member Support
  • I love to sail (and am trying to convince my wife to live on a boat for awhile sometime).
  • Writing and playing a little music as a hobby is always fun.
  • Favorite volunteer experience – Founding Chair of a ten bed residential hospice.
  • Passionate about helping organizations reach their potential and am thankful that I get to do this for a living.
  • A big believer in the value volunteers bring to organization and developed the Relative Impact model of measuring ROI to quantify that value. or Ext.120

Kate Saunders volunteering with elepahants

Kate Saunders

Sales & Member Support
  • Passionate about the outdoors, travel, adventure and wildlife – particularly African wildlife. I was a Safari Field Guide in South Africa for two years where my Volunteer Management journey also began.
  • I volunteer with rescue horses learning about Natural Horsemanship – something I wish everyone was taught.
  • A big believer in how volunteering is a mutually beneficial activity with both parties gaining. I am privileged to have helped a lot of people in their lives through their volunteering experience.
  • I’m passionate about using time resourcefully which is why I love Volunteer Impact and helping organisations increase their efficiencies. or Ext 152

Jo Atkins

Account Manager
  • I love all things related to food.
  • My dog and I are best friends.
  • Travel has really helped define me and show me how big and brilliant the world is.
  • I am motivated by people. Finding connections and building relationships with people around me is a passion of mine.
  • Most of my professional life has centered around volunteering and volunteer management. I am a firm believer that volunteers enhance and inspire organisations to be better. If we can help their experience be more impactful then wonderful! or Ext 150

Rob Bonesteel

Rob Bonesteel

Consulting, Training & Member Support
  • I love Chicago and want everyone to love it too. I believe it is my responsibility to help visitors experience the best that my city has to offer. Just let me know you’re coming!
  • Some people describe me as a geek and a gamer. There isn’t a game I won’t try, however I do prefer German styled board games.
  • Often you will find me out riding my Triumph motorcycle.
  • Finally, I’m passionate about making the world a better place to live in. I’ve done this through service in the military, volunteering and work in the non-profit sector. My most recent position was as the Midwest Regional Volunteer Director for The Salvation Army in the USA. or Ext 124

Andy Fryar in Bali

Andy Fryar

Consulting, Training & Member Support
  • I’m a travel nut and an admitted wine ‘snob.’ Traveling to wine regions with my wife is the ultimate!
  • 30+ years in the volunteer management space & passionate about driving the profession forward.
  • Founder of OzVPM (Australasian Volunteer Program Management) and a former President of Volunteering Australia.
  • Co-author of Volunteer Program Management: An Essential Guide (3rd edition).
  • With 9 kids and step kids – family is an important part of my life.
  • I’m most satisfied when I make a real difference for a Volunteer Manager and their program. For me its always a highlight.

Dan Plaskon (and family)

Dan Plaskon

Coding and Member Support
  • Proud father of two wonderful girls and a lucky husband as well. 🙂
  • A huge believer in the benefits of reading as much as possible — I love to learn new things.
  • I enjoy going for long runs in the country as often as I can – nothing leaves me feeling more energised! or Ext 123

Brandi Zoskey

Brandi Zoskey

Sales & Member Support
  • Family first. I’d much rather be out making memories with loved ones than folding laundry – it can wait!
  • Played competitive soccer including national championships, a soccer scholarship to Western Michigan University and a trip to the World Master Games in Australia.
  • Now I enjoy coaching my son’s youth soccer team and passing on the love of the game.
  • I’m more of a non-fiction fan when it comes to books. “The 7 Habits of Highly Effective People” by Stephen R. Covey is my all-time fave! or Ext 125

Carly Watson

Member Experience Coordinator
  • Proud of my close knit family – we love to play together and boating is at the top of our list.
  • A good deal of my youth was spent dancing and my two beautiful girls are following suit.
  • Spent ten years in volunteer management and quickly learned that there are many passionate and committed people willing to give their time and expertise for very little reward. Appreciation is key.
  • Very focused on fitness and nutrition but wine and gourmet fare is never out of the question, especially on weekends. or Ext 127

Jose Batista

Jose Batista

Finance and Member Support
  • A musician in my spare time and have been playing music since the age of 5.
  • Love Sudoku puzzles, roulette, Microsoft Excel and basically anything to do with numbers and statistics. or Ext 126

Karen Buenger

Consulting, Training & Member Support
  • My world turns for my family – my daughter, son and wonderful husband.
  • We love to travel far or near – Overseas to Germany to visit family or just to the Barossa in the caravan for the weekend.
  • I love cooking, drawing, journaling, playing my guitar, food, wine and playing games with friends
  • I’ve been working in the Volunteer Management space for 15 years.
    Previous President of AAMoV (Australasian Association for Managers of Volunteers) and a current board member for VSA&NT (Volunteering South Australia & Northern Territory)

Marc Charbonneau

Communications Coordinator
  • I enjoy being outdoors surrounded by family, sunshine and the lake
  • Passionate musician, artist and media creator
  • I love a challenge, and will always take the opportunity to learn something new
  • Avid hockey fan… GO HABS GO or Ext.129

Andrew Foster

Andrew Foster

Training, Documentation & Member Support
  • Actor, musician, traveler, linguist and voice impersonator.
  • Proud fan of Star Trek and Coronation Street.
  • Seven years of experience training on Volunteer Impact.
  • Knows the difference between a café and a coffee house in the Netherlands. or Ext 121

Patrick McQuay

Patrick McQuay

Coding & Member Support
  • A certified car nut. I enjoy working on my project car in my spare time.
  • When I’m not doing that, I love to be outdoors – camping, hiking and canoeing with my family.
  • I also love to read, mostly science fiction and some fantasy.

Amy Stevens

Account Manager (& Member Support)
  • Raised on the Gulf Coast but have been in Columbus, Ohio for much of my adult life. Go Buckeyes!
  • I am the proud mom of two teenage boys and have actively volunteered with their Boy Scout troop for the past 12 years. One is an Eagle Scout and the other is getting close.
  • Love the warmer months when I can spend time outside gardening, sticking my toes in the sand on a beach somewhere or riding bikes with my family.
  • I am at home in the kitchen and love to bake and cook. I’m always trying something new! or Ext 128.

Patricia enjoying her martial arts

Patricia Vandermeer

Coding and Member Support
  • Nature and martial arts enthusiast.
  • Photography hobbyist.
  • Yes, I’m the one in blue. or Ext 122

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